Putting the Person Before the Reading

Image of 5 stars sitting on an orange background.

“I came to Colleen for a reading, but about ten minutes into our appointment, she recognized that a mediumship reading was not what I needed at that moment. She stopped the reading and told me that I should seek professional mental-health support.

She didn’t simply end the appointment. She spent the rest of the time talking with me and gave me a list of resources I could contact for the kind of support she believed I needed. She also didn’t charge me for the appointment.

Years later, I reached out to thank her. With the perspective of time, I understood how important that decision had been. Colleen was willing to put my well-being ahead of completing a reading or collecting a fee.

This experience is one of the reasons I respect her so much. She wasn’t trying to make the reading work when it wasn’t what I needed. She recognized that, told me honestly, and made sure I left with somewhere to turn.

Name Withheld